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Policies, Terms & Conditions of Use


Our Billing Policies:

    1. Payment in advance is required for all plans and is due by the anniversary of their signup date for the next period of service. Monthly,  semi-annual, and annual payment plans are available. All sales are in monthly increments.
    2. Accounts choosing " check " billing method must send in the first month's payment to the Quik Internet of Metrolina office at 3816 S. New Hopoe Rd  Suite 3 Gastonia, NC 28056 so that it is received within seven (7) days of activation to maintain the account in good standing. If payment is not received within ten (10) days from the date of activation, the account will be put on hold.
    3. All accounts that are 30 days late on their payments will be put on hold (denied access) until full payment is received.
    4. All accounts that are 45 days late on their payments will be deleted from the Quik server and sent to a collection agency. In the event that any account is sent to a collection agency, the Subscriber may be liable for collection fees and legal fees if any.
    5. If a payment for any monthly,  semi-annual, or annual plan is 30 days or more past due, the payment will be applied to all outstanding balances first. The standard monthly rate in effect will be applied on all late payments. Any remaining balance will be applied towards the next month's payment at the standard monthly rate.
    6. A $20.00 returned check fee will be assessed for returned checks. A $10.00 fee for declined credit cards will be assessed for declined credit card payments.
    7. Quik Internet of Metrolina may change any fee, rate, or package upon thirty days notice.

 

Our Subscribers agree to follow these policies regarding Internet use.   Currently these policies prohibit:

  1. Any use which violates any applicable local, state, or federal law of the United States of America, including but not limited to copyright, trade secret, or criminal laws. Quik Internet reserves the right to cooperate with any law enforcement agencies.
    1. System abuse is strictly prohibited. Quik Internet of Metrolina may terminate or modify service immediately and may bill for any resulting support charges if the client engages in system abuse. Following is a list of actions which are defined to be system abuse. This list is non-exclusive; any action about which there is any doubt should be referred to Quik Internet of Metrolina for evaluation.

      Actions which constitute system abuse include, but are not limited to:

      • attempting to circumvent user authentication or security of any host, network, or account on Quik Internet of Metrolina systems or the Internet at large ("hacking")
      • attempting, in any way, to interfere with or deny service to any user or any host on the Internet
      • forging email or USENET posting header information
      • sending large numbers of unsolicited mail messages (i.e. "junk mail"); this includes adding or attempting to add addresses to any mailing list without explicit positive consent of the addressee, commonly known as "spamming"
      • forwarding or posting "chain letters" (multiple forwarding) of any type
      • posting inappropriate messages to USENET newsgroups e.g., posting large numbers of unsolicited posts indiscriminately ("spamming"), or posting encoded binary files to USENET newsgroups not specifically named for that purpose
      • attempting to cancel, supersede, or otherwise interfere with email or USENET posts other than one's own
      • engaging in harassment, whether through language, frequency, or size of messages
      • using an account at another provider to promote a Quik Internet Metrolina Web site in an abusive manner
      • using a Quik Internet of Metrolina account or network connection to collect replies to messages sent from another provider which violate these rules or those of that provider
      • reselling Quik Internet of Metrolina services to third parties who do not abide by these guidelines.
    2. Any use to make unauthorized entry to other computers, computer information, or communication devices or resources
    3. Uploading or downloading files without the consent of the copyright or patent owner
    4. Quik Internet of Metrolina and Quik International have every intention to keep all aspects of subscriber accounts private, but it is impossible for Quik Internet of Metolina and Quik International to guarantee that any activity done while using it's service will be completely private. Subscribers can increase their level of privacy by using data encryption. Privacy is not guaranteed. Subscribers are responsible for their Internet accounts. Ask us to change your password often to enhance security and prevent unauthorized use of your account
    5. Users under 18 years of age may not apply for this service without parental approval
    6. Subscribers specifically agree to defend, indemnify, and hold harmless Quik Internet of Metrolina and Quik International, it's agents, officers, directors, employees, successors, and assignees, from any claim, loss, or damage, including costs and attorney fees, arising out of or related to any act of omission of the Subscriber under this agreement, including without limitation the Subscribers causation of such damages or injury, directly or indirectly, to any party
    7. The Subscriber understands and agrees that the Internet is a conglomeration of on-line data bases operated by distinct entities having no business or legal relationship to Quik Internet of Metrolina or Quik International. Quik Internet of Metrolina  and Quik International do not have input whatsoever as to the content of Internet data accessed via the service. Subscribers are solely responsible for any value or reliance it places on information obtained via the Internet or this service. Information derived as a result of this agreement is provided "AS IS" and at the subscribers own risk.

Should any action by any subscriber in violation of these limitations or policies result in a disruption or interference with Quik Internet of Metrolina or Quik International's network operation, the subscriber will be disconnected from further service.

 

Others:

Multiple logins on one account - User agrees that the use of the account is limited to the person or business whose name appears on the account & dependents of the user at the same address. Multiple logins from the same user at the same time are prohibited. An additional charge will be applied to a user who initiates multiple logins or the account may be terminated.

Cancellation of Service - In the event of cancellation of service, user is responsible for the full current month's charge. Cancellation notices must be submitted by U. S. mail to Quik Internet of Metrolina 3816 S. New hope Rd. Suite 3 Gastonia, NC 28056 or e-mailed from the users Quik Internet account to clt@clt.quik.com. Any account balance remaining must be paid in full within 10 business days of cancellation to avoid legal action and or reporting to credit agencies.

  1. Users Files - Quik Internet of Metrolina is not responsible for user's files stored on our servers. User is responsible for independent backup of data. Quik Internet of Metrolina reserves the right to delete users files after cancellation of service.

Quik Internet of Metrolina
3816 S. New Hope Rd Suite 3
Gastonia, NC 28056
704-823-7101

Fax 704-823-0055

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